Identify other support services

In addition to health problems, the repercussions of psychotrauma can place you and your loved ones in disabling situations in other areas of your life: professionally, financially, socially and intimately. As with care, professionals and peers can support you.

We've listed some of the key players who can help, but this list is by no means exhaustive. You will find additional resources related to the type of event you are experiencing and your situation in our thematic files.

If you feel you have been the victim of a crime, you can call 116 006 (+33 1 80 52 33 76 from abroad), a free number open 7 days a week (9am - 8pm Paris time) and 365 days a year. You'll be listened to and helped by a professional in real time, while respecting your anonymity. You can also visit the Parcours-victimes.fr website for resources on safety, legal proceedings, compensation, etc.

Contents
Victim support associations: legal, social and/or psychological support
The Victims' Guarantee Fund: compensation and support
Point-justice: access to rights
Victims' associations: mutual aid and collective action
MIVILUDES: prevention and support in the face of sectarian aberrations

Victim support associations

The professionals (lawyers, social workers, psychologists) in these associations offer free, personalized, local support. They can provide you with psychological support, and inform you about your rights and possible compensation. They can also assist and support you throughout the legal process, should you wish to lodge a complaint. Some associations deal with all situations, while others are more specialized.

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Associations in the France Victimes network

The "France Victimes" Federation brings together 130 victim support associations with at least one general victim support activity. These associations are all approved by the Ministry of Justice, and benefit from the training and other initiatives offered by France Victimes. Find your nearest association on the France Victimes website.

Specialized associations

These associations are more specifically involved in supporting certain situations, such as violence against women, exile or child abuse. Some have been approved by the Ministry of Justice and/or are supported by public bodies that guarantee the seriousness of their work.
Find the list of organizations approved by the Ministry of Justice in the directory of approved victim support associations.

The Victims' Guarantee Fund

The financial consequences can be considerable for you and your loved ones. In addition to medical and social assistance schemes, or compensation for loss suffered in legal proceedings, you can also file a claim with the Fonds de garantie des victimes (FGTI) (Victims' Guarantee Fund) if you are the victim of acts of terrorism, criminal offenses, traffic accidents where the perpetrator is uninsured or unidentified, or other damage (insurance failure, hunting accident, mining risk).

In France, the FGTI is responsible, as part of national solidarity, for compensating for the repercussions of the event on your current and future daily life, both in terms of your health and your economic situation. The aim is to contribute to your reconstruction by providing financial assistance to cover your daily needs in connection with the event. The FGTI will also pay certain expenses directly on your behalf, such as expert appraisal fees and funeral expenses. It can also offer you personalized services free of charge, such as a coach to help you retrain for a new career.

Since 2022, the Fonds de Garantie des Victimes (Victims' Guarantee Fund) and Cn2r have been working together to improve the quality of support offered to victims. Find out more about FGTI compensation on their website and Youtube channel.

Le point-justice

Point-justice centers are free reception and information points, open to all, although some may be reserved for specific groups such as young people. A local service, they are dedicated to access to the law, and can provide information or advice on legal or administrative problems. They are located in various places, such as local social action centers or France services.

You'll be able to meet a number of legal professionals and advisors, including lawyers, notaries, legal experts from associations, delegates from the Défenseur des Droits, and more.

Find your nearest point-justice
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Victims' associations

Victims' associations bring together people who have experienced the same or similar events. They offer support and a listening ear to people who have shared the same experiences.

These associations can also represent victims' interests to public authorities. In this respect, some of these associations are able, under certain conditions, to act as civil parties in the event of a trial.

National federations bring together a number of victims' associations and can provide you with information on your rights, help you take collective action at judicial and political level, or guide you in setting up your own association.

Interministerial Mission of Vigilance and Combat against Sectarian Aberrations

Some people are ill-intentioned and claim to be helping you to achieve their aims (extortion, abuse of weakness, etc.). It is therefore important to find out about the purpose and operation of the association or organization you wish to contact.

If in doubt, consult MIVILUDES for advice, to identify regional contacts who can provide you with information, or to take action if you are faced with a situation suggesting a sectarian risk.

Mental health, psychotrauma help tspt, victim support, trauma, aggression, violence
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